Purple incident

WiFi Access Downtime

Critical Resolved View vendor source →

Purple experienced a critical incident on June 10, 2026 affecting WiFi Access (End User Captive Portal), lasting 3h 16m. The incident has been resolved; the full update timeline is below.

Started
Jun 10, 2026, 05:17 PM UTC
Resolved
Jun 10, 2026, 08:34 PM UTC
Duration
3h 16m
Detected by Pingoru
Jun 10, 2026, 05:17 PM UTC

Affected components

WiFi Access (End User Captive Portal)

Update timeline

  1. investigating Jun 10, 2026, 05:17 PM UTC

    We are currently investigating this issue. An update will be provided shortly.

  2. identified Jun 10, 2026, 06:12 PM UTC

    The issue has been identified and access should be restored shortly.

  3. monitoring Jun 10, 2026, 06:23 PM UTC

    A fix been implemented and we are now monitoring for any changes.

  4. resolved Jun 10, 2026, 08:34 PM UTC

    This incident has now been resolved.