Purple incident

US - API Downtime

Notice Resolved View vendor source →

Purple experienced a notice incident on May 5, 2022 affecting Customer API, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 05, 2022, 04:38 PM UTC
Resolved
May 05, 2022, 04:38 PM UTC
Duration
—
Detected by Pingoru
May 05, 2022, 04:38 PM UTC

Affected components

Customer API

Update timeline

  1. resolved May 05, 2022, 04:38 PM UTC

    The Portal API had downtime between 15:25 and 17:16. This was due to an update to the platform causing a configuration issue. This has now been resolved.