Purple experienced a major incident on May 9, 2024, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved May 09, 2024, 02:28 AM UTC
APAC Access Journeys had an outage between 01:52 UTC and 02:19 UTC. An internal issue caused the application to intermittently stop serving traffic. The cause will be investigated further. This has now been resolved and the application is serving traffic again.