Pura experienced a minor incident on October 11, 2021, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Oct 11, 2021, 01:56 PM UTC
Type: Incident Duration: 7 days, 2 hours and 51 minutes Affected Components: Schedules Oct 11, 13:56:00 GMT+0 - Identified - The Pura Mobile team is actively working on a fix for an issue affecting the Schedule feature. Although you can create and edit schedules, **some schedules are not starting at their scheduled time.** You can still manually control your devices during this time. Oct 11, 22:37:00 GMT+0 - Monitoring - The Pura Engineering team has implemented a fix for the bug causing delayed schedule start times. We will be monitoring app performance around the clock for the next few days to ensure that all issues have been resolved. Oct 18, 16:47:00 GMT+0 - Resolved - Recent fixes for the bug that was causing delayed scheduled start times have proven to resolve all known issues. After further monitoring we confidently declare that our schedule feature is fully operational.