Pulsara incident

Intermittent failures with Microsoft Edge push notifications

Pulsara experienced a minor incident on October 25, 2023 affecting Third Party Browser Push Notifications, lasting 17h. The incident has been resolved; the full update timeline is below.

Started: Oct 25, 2023, 10:54 PM UTC
Resolved: Oct 26, 2023, 03:55 PM UTC
Duration: 17h
Detected by Pingoru: Oct 25, 2023, 10:54 PM UTC

Affected components

Third Party Browser Push Notifications

Update timeline

monitoring Oct 25, 2023, 10:54 PM UTC

Beginning 07:30 US Mountain time on 10/25/2023, we began seeing intermittent failures with Edge push notifications. There appears to be a global issue with Microsoft Windows Notification Service (WNS) related to DNS entries for a portion of their infrastructure. This is not a problem specific to Pulsara or a problem that is in Pulsara's control to fix. We recommend using Google Chrome if possible during this degraded performance of Microsoft Edge.
resolved Oct 26, 2023, 03:55 PM UTC

Microsoft has resolved its DNS issue.