Pulsara experienced a major incident on October 9, 2018 affecting Third Party Mobile Push Notifications - US, lasting 52m. The incident has been resolved; the full update timeline is below.
Affected components
Third Party Mobile Push Notifications - US
Update timeline
- investigating Oct 09, 2018, 06:43 PM UTC
We have identified delays in message delivery, and are actively investigating. Messages are currently delayed and will update once we resolve the issue. We will send an additional update in 10 minutes.
- investigating Oct 09, 2018, 06:44 PM UTC
We are continuing to investigate this issue.
- investigating Oct 09, 2018, 06:55 PM UTC
We are continuing to monitor this event and will update with more information when available.
- investigating Oct 09, 2018, 07:00 PM UTC
We are continuing to investigate this issue.
- identified Oct 09, 2018, 07:30 PM UTC
We have identified an issue within the system and are currently deploying a fix.
- monitoring Oct 09, 2018, 07:33 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 09, 2018, 07:35 PM UTC
This incident has been resolved.