Pulsara experienced a major incident on March 9, 2020, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Mar 09, 2020, 08:52 PM UTC
Pulsara experienced a brief service outage this morning between 8:45 AM - 9:05 AM Mountain Time. This outage resulted in sporadic errors and timeouts on certain pages/screens during this timeframe, but Pulsara was not completely offline. The issue has now been resolved and all production systems are currently online without errors. A primary root cause has been identified and additional troubleshooting and research is ongoing to determine additional, potential safeguards and remediations that we can put in place.