Pulsara experienced a minor incident on May 6, 2021 affecting Pulsara Cloud Platform - US, lasting 55m. The incident has been resolved; the full update timeline is below.
Affected components
Pulsara Cloud Platform - US
Update timeline
- investigating May 06, 2021, 07:27 PM UTC
Pulsara customers are having intermittent issues connecting to the Pulsara platform due to a partial outage of our upstream DNS provider. We are actively investigating and have started the process to switch to our backup DNS provider.
- monitoring May 06, 2021, 08:21 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 06, 2021, 08:23 PM UTC
This incident has been resolved. We will update this incident with the full root cause along with resolution shortly.