Pulsara incident

Pulsara Calling feature is temporarily unavailable

Minor Resolved View vendor source →

Pulsara experienced a minor incident on April 16, 2025 affecting Pulsara Cloud Platform - US, lasting 2h 49m. The incident has been resolved; the full update timeline is below.

Started
Apr 16, 2025, 07:32 PM UTC
Resolved
Apr 16, 2025, 10:21 PM UTC
Duration
2h 49m
Detected by Pingoru
Apr 16, 2025, 07:32 PM UTC

Affected components

Pulsara Cloud Platform - US

Update timeline

  1. investigating Apr 16, 2025, 07:32 PM UTC

    The Pulsara Calling feature is temporarily unavailable because our third-party partner is down. Pulsara is investigating this issue and will update the Pulsara Status Page when more information is available.

  2. monitoring Apr 16, 2025, 09:38 PM UTC

    Pulsara's third-party video platform has restored all services, and Pulsara Calls are working. Pulsara will continue to monitor this issue.

  3. resolved Apr 16, 2025, 10:21 PM UTC

    This incident has been resolved.