PubWise experienced a major incident on November 28, 2020 affecting Analytics Event Ingestion, lasting 19h 43m. The incident has been resolved; the full update timeline is below.
Affected components
Analytics Event Ingestion
Update timeline
- investigating Nov 28, 2020, 07:53 PM UTC
Data Processing is delayed and we are working with Google to determine the root cause. We expect resolution in the next 12 hours.
- identified Nov 29, 2020, 03:36 PM UTC
The issue was identified as an error inside the data processing system in Google Cloud. Google Cloud engineers are evaluating.
- monitoring Nov 29, 2020, 03:36 PM UTC
A fix has been deployed and we are monitoring.
- resolved Nov 29, 2020, 03:37 PM UTC
The fix employed last night has resolved the data lag. Google is working to provide additional information.