PubWise experienced a major incident on June 3, 2022 affecting Analytics Event Ingestion, lasting 3d. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 03, 2022, 12:10 PM UTC
We are currently investigating an issue with Google Cloud leading to data not importing properly into the dashboard UI. This issue is only effecting reporting and there is no effect on ad serving.
- investigating Jun 03, 2022, 12:11 PM UTC
We are continuing to investigate this issue.
- identified Jun 04, 2022, 12:19 PM UTC
Google Engineers have identified a Google Cloud issue effecting our application and are working on a resolution. We will continue to update as we know more.
- identified Jun 05, 2022, 11:43 AM UTC
We are continuing to work on a fix for this issue.
- monitoring Jun 05, 2022, 11:44 AM UTC
We have identified and implemented a fix provided by Google and the service appears to be fully restored. We are monitoring to ensure proper operation.
- resolved Jun 06, 2022, 12:59 PM UTC
This issue has been resolved.