PubNub experienced a minor incident on November 20, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Nov 20, 2025, 05:36 PM UTC
Increased errors (5XX) observed On Nov. 20, 2025 between 16:36 UTC and 16:48 UTC, publish and replication errors (5xx) were observed in North American and Asia Pacific regions, and immediately resolved. Please contact [email protected] if you believe you were impacted by the issue and would like to discuss it with our team.
- postmortem Nov 25, 2025, 01:05 AM UTC
**Problem Description, Impact, and Resolution** Starting at 16:46 UTC on Nov. 20, 2025, we noticed a small number of errors with the publish API in the North American and Asia Pacific regions. The system automatically recovered with all functionality fully restored by 16:50 UTC on Nov. 20, 2025.