Proxyrack experienced a minor incident on May 14, 2026 affecting Unmetered Residential, lasting 3h 4m. The incident has been resolved; the full update timeline is below.
Affected components
Unmetered Residential
Update timeline
- investigating May 14, 2026, 08:52 AM UTC
We are currently investigating the issue
- monitoring May 14, 2026, 09:34 AM UTC
A fix has been implemented and we are monitoring the results
- investigating May 14, 2026, 09:58 AM UTC
We are currently investigating the issue
- investigating May 14, 2026, 10:34 AM UTC
The issue is from our datacenter and affects two subnets of servers affecting a total of 65 servers. • 121.91.235.0/24 (contains 121.91.235.162) → 32 servers • 149.51.43.0/24 (contains 149.51.43.66) → 33 servers
- monitoring May 14, 2026, 11:26 AM UTC
A fix has been implemented and we are monitoring the results
- resolved May 14, 2026, 11:56 AM UTC
This incident has been resolved.