Proxyclick incident

Users unable to access or take action on Dashboard

Minor Resolved View vendor source →

Proxyclick experienced a minor incident on October 14, 2020, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 14, 2020, 06:56 PM UTC
Resolved
Oct 14, 2020, 11:00 AM UTC
Duration
—
Detected by Pingoru
Oct 14, 2020, 06:56 PM UTC

Update timeline

  1. resolved Oct 14, 2020, 06:56 PM UTC

    Some users may have been unable to access Dashboard due to a defect during deployment. The event lasted up to 15 minutes and may have resulted in an error message or lagging in certain actions in the Dashboard. Kiosk App and API were not impacted.

  2. postmortem Oct 14, 2020, 06:56 PM UTC

    Due to a defect deployment, meaning that wrong code was introduced during such deployment, some users may have been prevented from access or taking action on Dashboard.