Proxyclick experienced a major incident on February 9, 2022 affecting Exports, lasting 1h 59m. The incident has been resolved; the full update timeline is below.
Affected components
Exports
Update timeline
- investigating Feb 09, 2022, 12:18 PM UTC
We are currently investigating an issue where certain reports may not be sent when requested via the Export option.
- identified Feb 09, 2022, 12:47 PM UTC
The root cause has been identified and a fix is being implemented.
- monitoring Feb 09, 2022, 02:12 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 09, 2022, 02:17 PM UTC
This incident has now been resolved and all delayed report requests are being processed.