Proxyclick incident

Some users are unable to access the Dashboard when using Single Sign On

Major Resolved View vendor source →

Proxyclick experienced a major incident on March 14, 2022 affecting Dashboard, lasting 19m. The incident has been resolved; the full update timeline is below.

Started
Mar 14, 2022, 10:55 AM UTC
Resolved
Mar 14, 2022, 11:15 AM UTC
Duration
19m
Detected by Pingoru
Mar 14, 2022, 10:55 AM UTC

Affected components

Dashboard

Update timeline

  1. investigating Mar 14, 2022, 10:55 AM UTC

    We are currently investigating this issue.

  2. identified Mar 14, 2022, 10:56 AM UTC

    Some users may be unable to access the Dashboard if company has enabled Single Sign On. We are currently investigating the issue.

  3. monitoring Mar 14, 2022, 11:08 AM UTC

    A fix is has been implemented and we are monitoring the situation.

  4. resolved Mar 14, 2022, 11:15 AM UTC

    This incident has now been resolved.