Proxyclick incident

Azure Network Instability

Minor Resolved View vendor source →

Proxyclick experienced a minor incident on January 25, 2023 affecting Dashboard and iPad app and 1 more component, lasting 5h 15m. The incident has been resolved; the full update timeline is below.

Started
Jan 25, 2023, 09:10 AM UTC
Resolved
Jan 25, 2023, 02:26 PM UTC
Duration
5h 15m
Detected by Pingoru
Jan 25, 2023, 09:10 AM UTC

Affected components

DashboardiPad appBrowser-based KioskSMSMailSlackAPIWebhooksBox integrationDropbox integration

Update timeline

  1. investigating Jan 25, 2023, 09:10 AM UTC

    Currently Azure is experiencing major issues and instability that is impacting most parts of Proxyclick infrastructure, and we are monitoring the system. The impact from the Azure Networking instability may effect all parts of Proxyclick.

  2. resolved Jan 25, 2023, 02:26 PM UTC

    Microsoft has closed the underlying Azure incident VSG1-B90 which affected Proxyclick services. All services have returned to normal operation and responsiveness.