Proxyclick experienced a minor incident on March 8, 2021 affecting Dashboard and iPad app, lasting 1h 10m. The incident has been resolved; the full update timeline is below.
Affected components
DashboardiPad app
Update timeline
- investigating Mar 08, 2021, 04:21 PM UTC
We are currently investigating an issue that may be impacting access to certain features (i.e. copy a location) or activating a kiosk on certain plans (I.e. Free plans)
- identified Mar 08, 2021, 04:40 PM UTC
The issue has been identified and the ability to copy locations has been restored. We are currently looking into an issue where certain locations may not be able to activate a kiosk.
- resolved Mar 08, 2021, 05:32 PM UTC
This incident has been resolved. A detailed root cause analysis will be posted in our status page shortly.