Proxyclick incident

Dashboard may be unavailable

Major Resolved View vendor source →

Proxyclick experienced a major incident on April 13, 2021 affecting Dashboard, lasting 13m. The incident has been resolved; the full update timeline is below.

Started
Apr 13, 2021, 08:09 AM UTC
Resolved
Apr 13, 2021, 08:23 AM UTC
Duration
13m
Detected by Pingoru
Apr 13, 2021, 08:09 AM UTC

Affected components

Dashboard

Update timeline

  1. investigating Apr 13, 2021, 08:09 AM UTC

    We are currently investigating and issue where certain users are unable to access Dashboard

  2. investigating Apr 13, 2021, 08:10 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Apr 13, 2021, 08:13 AM UTC

    A possible fix has been implemented, we will continue to monitor the incident

  4. resolved Apr 13, 2021, 08:23 AM UTC

    This incident has been resolved. As soon as available, we will post a post-mortem with details about the root cause.