Proxyclick incident

Exports may be requested but not received

Major Resolved View vendor source →

Proxyclick experienced a major incident on July 8, 2021 affecting Exports, lasting 8h 4m. The incident has been resolved; the full update timeline is below.

Started
Jul 08, 2021, 10:17 AM UTC
Resolved
Jul 08, 2021, 06:21 PM UTC
Duration
8h 4m
Detected by Pingoru
Jul 08, 2021, 10:17 AM UTC

Affected components

Exports

Update timeline

  1. investigating Jul 08, 2021, 10:17 AM UTC

    We are currently investigating an issue where certain reports may not be sent when requested via the Export option.

  2. resolved Jul 08, 2021, 06:21 PM UTC

    This incident has been resolved and reports are currently being processed.