Proxyclick incident

Users unable to access Dashboard

Major Resolved View vendor source →

Proxyclick experienced a major incident on August 5, 2021 affecting Dashboard, lasting 1h 21m. The incident has been resolved; the full update timeline is below.

Started
Aug 05, 2021, 01:31 PM UTC
Resolved
Aug 05, 2021, 02:52 PM UTC
Duration
1h 21m
Detected by Pingoru
Aug 05, 2021, 01:31 PM UTC

Affected components

Dashboard

Update timeline

  1. investigating Aug 05, 2021, 01:31 PM UTC

    We are currently investigating this issue

  2. identified Aug 05, 2021, 01:59 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 05, 2021, 02:30 PM UTC

    A fix has been implemented, we are monitoring the system.

  4. resolved Aug 05, 2021, 02:52 PM UTC

    This incident has been resolved