Proxyclick experienced a notice incident on July 1, 2024 affecting iPad app, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
iPad app
Update timeline
- resolved Jul 01, 2024, 11:17 AM UTC
An issue was identified with the Proxyclick kiosk app, the app was unable to activate and sync with Proxyclick locations. Kiosk apps already activated and running were not impacted, however intermittently it was not possible to activate new kiosk app configurations or restart existing ones. This issue was resolved at 12:45 CET 01/07/24 An HTTPs certificate required for the kiosk app activation process was revoked in error by the 3rd party issuer, this has since been corrected with a new certificate applied.