Proxyclick incident

Delayed receipt of notification mail

Minor Resolved View vendor source →

Proxyclick experienced a minor incident on July 29, 2024 affecting Mail, lasting 6h 21m. The incident has been resolved; the full update timeline is below.

Started
Jul 29, 2024, 09:17 AM UTC
Resolved
Jul 29, 2024, 03:38 PM UTC
Duration
6h 21m
Detected by Pingoru
Jul 29, 2024, 09:17 AM UTC

Affected components

Mail

Update timeline

  1. investigating Jul 29, 2024, 09:17 AM UTC

    We are currently investigating reports of delays in receiving some notification mail. The impact is currently being assessed and we are working towards identifying a root cause.

  2. monitoring Jul 29, 2024, 10:48 AM UTC

    A fix has been applied, and notification mail has now stabilized. We are continuing to investigate the root cause.

  3. resolved Jul 29, 2024, 03:38 PM UTC

    All notifications have been sent without delay as expected since 11:55 CET