Proxyclick incident

Elevated response times in Proxyclick admin dashboard

Proxyclick experienced a minor incident on August 2, 2024 affecting Dashboard, lasting 14h 18m. The incident has been resolved; the full update timeline is below.

Started: Aug 02, 2024, 07:25 AM UTC
Resolved: Aug 02, 2024, 09:43 PM UTC
Duration: 14h 18m
Detected by Pingoru: Aug 02, 2024, 07:25 AM UTC

Affected components

Dashboard

Update timeline

investigating Aug 02, 2024, 07:25 AM UTC

We are currently investigating reports of increased loading times and slow response in the Proxyclick admin dashboard.
monitoring Aug 02, 2024, 09:45 AM UTC

Admin dashboard response times have been stable consistently since 09:33 CEST onwards. Our team continues to monitor the situation, and will provide an update once we have confirmed as resolved in full.
resolved Aug 02, 2024, 09:43 PM UTC

We are pleased to share that this incident is resolved as we have confirmed full restoration of admin response time performance. We will publish our root cause analysis findings on this incident within 10 business days.