Proton incident

Investigating Incident

Minor Resolved View vendor source →

Proton experienced a minor incident on July 10, 2026 affecting Web Application and Mobile Apps and 1 more component, lasting 2d 20h. The incident has been resolved; the full update timeline is below.

Started
Jul 10, 2026, 01:35 PM UTC
Resolved
Jul 13, 2026, 10:22 AM UTC
Duration
2d 20h
Detected by Pingoru
Jul 10, 2026, 01:35 PM UTC

Affected components

Web ApplicationMobile AppsWeb ApplicationMobile AppsWeb ApplicationMobile and Desktop AppsBrowser ExtensionsProton DocsBridgeMobile and Desktop Apps

Update timeline

  1. investigating Jul 10, 2026, 01:35 PM UTC

    We are aware of an incident, the team is working on investigating it.

  2. investigating Jul 10, 2026, 01:38 PM UTC

    We are currently experiencing an incident affecting login across Proton services. Our engineering teams are actively investigating and working to restore normal access as quickly as possible. We apologize for the disruption and will provide further updates as soon as more information is available.

  3. investigating Jul 10, 2026, 01:38 PM UTC

    We are continuing to investigate this issue.

  4. investigating Jul 10, 2026, 01:39 PM UTC

    We are continuing to investigate this issue.

  5. investigating Jul 10, 2026, 01:40 PM UTC

    We are currently experiencing an incident affecting login across Proton services. Our engineering teams are actively investigating and working to restore normal access as quickly as possible. We apologize for the disruption and will provide further updates as soon as more information is available.

  6. investigating Jul 10, 2026, 01:42 PM UTC

    We are currently experiencing an incident affecting login across Proton services. Our engineering teams are actively investigating and working to restore normal access as quickly as possible. We apologize for the disruption and will provide further updates as soon as more information is available.

  7. monitoring Jul 10, 2026, 02:31 PM UTC

    Login access across Proton services has been restored. Our engineering teams are monitoring the recovery and investigating the root cause to prevent a recurrence. We apologize for the disruption and thank you for your patience.

  8. resolved Jul 13, 2026, 10:22 AM UTC

    This incident has been resolved.