Proton incident

Investigating sporadic connection reports from a small number of users

Major Resolved View vendor source →

Proton experienced a major incident on June 16, 2026 affecting Web Application and Web Application and 1 more component, lasting 51m. The incident has been resolved; the full update timeline is below.

Started
Jun 16, 2026, 12:27 PM UTC
Resolved
Jun 16, 2026, 01:18 PM UTC
Duration
51m
Detected by Pingoru
Jun 16, 2026, 12:27 PM UTC

Affected components

Web ApplicationWeb ApplicationMobile and Desktop Apps

Update timeline

  1. investigating Jun 16, 2026, 12:27 PM UTC

    The team is currently investigating some intermittent connection issues reported by a few of our users for Proton Drive and Mail. We will share any updates here. We apologize for the inconvenience.

  2. investigating Jun 16, 2026, 12:27 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jun 16, 2026, 12:38 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 16, 2026, 01:18 PM UTC

    We've fixed a brief issue that caused intermittent connection errors for some Proton users. No user data was affected and no emails were lost, and all services are operating normally. We apologize for any inconvenience.