Proton experienced a notice incident on June 13, 2024 affecting Web Application and Free servers and 1 more component, lasting 9m. The incident has been resolved; the full update timeline is below.
Affected components
Web ApplicationFree serversMobile AppsWeb ApplicationMobile AppsIncoming MailRegular ServersWeb ApplicationMobile and Desktop AppsBrowser Extensions
Update timeline
- investigating Jun 13, 2024, 04:10 PM UTC
We are currently experiencing technical difficulties affecting some of our Proton users. We are working to fully restore services as soon as possible. We apologize for the inconvenience
- monitoring Jun 13, 2024, 04:32 PM UTC
We have isolated the issue and are monitoring the results.
- resolved Jun 13, 2024, 04:42 PM UTC
The issue was identified at 18:01 and resolved at 18:25 CEST.