Proton experienced a notice incident on August 13, 2024, lasting 23m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Aug 13, 2024, 05:27 AM UTC
We are currently experiencing technical difficulties affecting some of our users. We are working to fully restore services as soon as possible. We apologize for the inconvenience.
- monitoring Aug 13, 2024, 05:38 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Aug 13, 2024, 05:50 AM UTC
We recently experienced a network outage that caused partial unavailability of our services for some of our users. The root causes of this issue have now been mitigated, and all Proton products have been restored to normal operation. No data has been lost. We sincerely apologize for the inconvenience this may have caused and greatly appreciate your understanding during this time.