Proton incident

Connectivity issues affecting users connecting from Russia

Notice Resolved View vendor source →

Proton experienced a notice incident on September 24, 2024 affecting Free servers and Regular Servers and 1 more component, lasting 15h 11m. The incident has been resolved; the full update timeline is below.

Started
Sep 24, 2024, 09:08 PM UTC
Resolved
Sep 25, 2024, 12:19 PM UTC
Duration
15h 11m
Detected by Pingoru
Sep 24, 2024, 09:08 PM UTC

Affected components

Free serversRegular ServersSecure Core ServersStreamingMobile and Desktop AppsBrowser Extensionsprotonvpn.com Website

Update timeline

  1. investigating Sep 24, 2024, 09:08 PM UTC

    We are working on a fix to circumnavigate restrictions. Thank you for your patience!

  2. resolved Sep 25, 2024, 12:19 PM UTC

    This incident has been resolved.