Proton experienced a minor incident on November 22, 2024 affecting Web Application, lasting 55m. The incident has been resolved; the full update timeline is below.
Affected components
Web Application
Update timeline
- identified Nov 22, 2024, 01:37 AM UTC
The fiber faults between continental Europe and the Nordic countries caused a failure in the systems supporting the Proton Docs real-time editing feature. While document content is available, it is read-only for now. We are working to diagnose the failure and restore service as soon as possible. We apologize for the inconvenience.
- resolved Nov 22, 2024, 02:33 AM UTC
Editing for Proton Docs is now working normally.