Proton incident

Connectivity issues for UAE users accessing Proton VPN servers via DU Telecom ISP

Notice Resolved View vendor source →

Proton experienced a notice incident on April 6, 2025, lasting 49d 21h. The incident has been resolved; the full update timeline is below.

Started
Apr 06, 2025, 11:53 AM UTC
Resolved
May 26, 2025, 09:16 AM UTC
Duration
49d 21h
Detected by Pingoru
Apr 06, 2025, 11:53 AM UTC

Update timeline

  1. investigating Apr 06, 2025, 11:53 AM UTC

    We are currently investigating this. Thank you for your patience.

  2. monitoring Apr 08, 2025, 10:34 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 26, 2025, 09:16 AM UTC

    This incident has been resolved.