Protecht incident

Service Disruption - Claims Processing

Notice Resolved View vendor source →

Protecht experienced a notice incident on December 2, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Dec 02, 2025, 10:18 PM UTC
Resolved
Dec 02, 2025, 08:00 PM UTC
Duration
—
Detected by Pingoru
Dec 02, 2025, 10:18 PM UTC

Update timeline

  1. resolved Dec 02, 2025, 10:18 PM UTC

    We experienced a service disruption today from 12:15 PM to 12:36 PM PST that temporarily affected claims form submissions and dashboard access. The issue has been fully resolved and all services are now operating normally. We apologize for any inconvenience this may have caused.