ProsperStack experienced a minor incident on July 24, 2024 affecting Current status by service (Cancellation flows), lasting 1h 16m. The incident has been resolved; the full update timeline is below.
Affected components
Current status by service (Cancellation flows)
Update timeline
- investigating Jul 24, 2024, 08:06 PM UTC
We're currently investigating an issue that is causing offers in cancellation flows to not display to canceling subscribers. We believe we've identified the root cause and should have a fix out shortly.
- resolved Jul 24, 2024, 09:22 PM UTC
The issue causing some cancel flow sessions to be blocked has been resolved.