ProsperOps incident

Authentication Issues

Critical Resolved View vendor source →

ProsperOps experienced a critical incident on April 20, 2021 affecting ProsperOps Console, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 20, 2021, 03:43 PM UTC
Resolved
Apr 20, 2021, 03:43 PM UTC
Duration
—
Detected by Pingoru
Apr 20, 2021, 03:43 PM UTC

Affected components

ProsperOps Console

Update timeline

  1. resolved Apr 20, 2021, 09:58 PM UTC

    Our third-party authentication provider, Auth0, experienced an outage which prevented users from accessing our Console. At no time during the incident was our AWS Discount Management Service impacted, nor were there any negative impacts to customer savings outcomes.