ProsperOps experienced a minor incident on September 29, 2021 affecting ProsperOps Console, lasting 32m. The incident has been resolved; the full update timeline is below.
Affected components
ProsperOps Console
Update timeline
- identified Sep 29, 2021, 10:58 PM UTC
Our upstream authentication provider is currently experiencing an issue that impacts users logging in to the ProsperOps Console. We are monitoring and will post another update as soon as one is available.
- monitoring Sep 29, 2021, 11:11 PM UTC
It appears that the issue has cleared and we are monitoring for any further problems.
- resolved Sep 30, 2021, 01:28 AM UTC
This incident has been fully resolved. At no time during the incident was our AWS Discount Management Service impacted, nor were there any negative impacts to customer savings outcomes.