ProsperOps experienced a minor incident on December 15, 2021 affecting ProsperOps Console, lasting 57m. The incident has been resolved; the full update timeline is below.
Affected components
ProsperOps Console
Update timeline
- identified Dec 15, 2021, 03:21 PM UTC
Our upstream authentication provider is currently experiencing an issue that impacts users logging in to the ProsperOps Console. We are monitoring and will post another update as soon as one is available.
- monitoring Dec 15, 2021, 04:11 PM UTC
We are seeing some improvement in success rates for logins and are continuing to monitor.
- resolved Dec 15, 2021, 04:18 PM UTC
This incident has been fully resolved. At no time during the incident was our AWS Discount Management Service impacted, nor were there any negative impacts to customer savings outcomes.