ProsperOps incident

Authentication delays

Minor Resolved View vendor source →

ProsperOps experienced a minor incident on December 16, 2021 affecting ProsperOps Console, lasting 16m. The incident has been resolved; the full update timeline is below.

Started
Dec 16, 2021, 08:37 PM UTC
Resolved
Dec 16, 2021, 08:53 PM UTC
Duration
16m
Detected by Pingoru
Dec 16, 2021, 08:37 PM UTC

Affected components

ProsperOps Console

Update timeline

  1. identified Dec 16, 2021, 08:37 PM UTC

    Our upstream authentication provider is currently experiencing an issue that impacts users logging in to the ProsperOps Console. We are monitoring and will post another update as soon as one is available.

  2. resolved Dec 16, 2021, 08:53 PM UTC

    This incident has been fully resolved. At no time during the incident was our AWS Discount Management Service impacted, nor were there any negative impacts to customer savings outcomes.