ProsperOps incident

AWS failures completing Reserved Instance exchanges

Minor Resolved View vendor source →

ProsperOps experienced a minor incident on June 11, 2022 affecting Autonomous Discount Management: Amazon Web Services (AWS), lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 11, 2022, 10:00 PM UTC
Resolved
Jun 11, 2022, 10:00 PM UTC
Duration
—
Detected by Pingoru
Jun 11, 2022, 10:00 PM UTC

Affected components

Autonomous Discount Management: Amazon Web Services (AWS)

Update timeline

  1. resolved Jun 13, 2022, 04:34 PM UTC

    Between June 10th and June 11th, AWS failed to complete Partial and All Upfront Reserved Instance exchanges. Our platform has automatically retried these failed exchanges, and they are now completing successfully. Some customers will see a small negative savings impact due to our inability to complete the original exchanges in a timely manner. Please contact [email protected] for any questions regarding specific impact to your AWS Organization.