ProQuest incident

SEARCH.ALEXANDERSTREET.COM20190831101045

Minor Resolved View vendor source →

ProQuest experienced a minor incident on August 31, 2019 affecting search.alexanderstreet.com, lasting 2h 19m. The incident has been resolved; the full update timeline is below.

Started
Aug 31, 2019, 01:22 PM UTC
Resolved
Aug 31, 2019, 03:41 PM UTC
Duration
2h 19m
Detected by Pingoru
Aug 31, 2019, 01:22 PM UTC

Affected components

search.alexanderstreet.com

Update timeline

  1. investigating Aug 31, 2019, 01:22 PM UTC

    Currently, a system issue is affecting the performance of search.alexanderstreet.com. Our engineers are working quickly to fix the issue, and we'll update you as soon as we know more.

  2. identified Aug 31, 2019, 03:14 PM UTC

    We've identified the issue affecting the performance of search.alexanderstreet.com and expect to resolve it shortly. Thank you for your continued patience.

  3. resolved Aug 31, 2019, 03:41 PM UTC

    Good news - the issue affecting the performance of search.alexanderstreet.com has been resolved, and the product is operating normally.