ProQuest experienced a minor incident on August 31, 2019 affecting www.proquest.com, lasting 2h 20m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 31, 2019, 01:22 PM UTC
Currently, a system issue is affecting the performance of viewing some videos on search.proquest.com. Our engineers are working quickly to fix the issue, and we'll update you as soon as we know more.
- identified Aug 31, 2019, 03:15 PM UTC
We've identified the issue affecting the performance of viewing some videos on search.proquest.com and expect to resolve it shortly. Thank you for your continued patience.
- monitoring Aug 31, 2019, 03:18 PM UTC
We are continuing to work on resolving the issue affecting the performance of viewing some videos on search.proquest.com. Thank you for your continued patience.
- resolved Aug 31, 2019, 03:43 PM UTC
Good news - the issue affecting the performance of viewing some videos on search.proquest.com has been resolved, and the product is operating normally.