ProQuest incident

SEARCH.ALEXANDERSTREET.COM20191107030305

Minor Resolved View vendor source →

ProQuest experienced a minor incident on November 7, 2019 affecting search.alexanderstreet.com, lasting 3h 59m. The incident has been resolved; the full update timeline is below.

Started
Nov 07, 2019, 08:22 AM UTC
Resolved
Nov 07, 2019, 12:21 PM UTC
Duration
3h 59m
Detected by Pingoru
Nov 07, 2019, 08:22 AM UTC

Affected components

search.alexanderstreet.com

Update timeline

  1. investigating Nov 07, 2019, 08:22 AM UTC

    Currently, a system issue is affecting the performance of search.alexanderstreet.com. Our engineers are working quickly to fix the issue, and we'll update you as soon as we know more.

  2. identified Nov 07, 2019, 12:05 PM UTC

    We've identified the issue affecting the performance of search.alexanderstreet.com and expect to resolve it shortly. Thank you for your continued patience.

  3. resolved Nov 07, 2019, 12:21 PM UTC

    Good news - the issue affecting the performance of search.alexanderstreet.com has been resolved, and the product is operating normally.