ProQuest incident

OASIS.PROQUEST.COM20191113070710

Minor Resolved View vendor source →

ProQuest experienced a minor incident on November 13, 2019 affecting oasis.proquest.com, lasting 7h 43m. The incident has been resolved; the full update timeline is below.

Started
Nov 13, 2019, 07:46 AM UTC
Resolved
Nov 13, 2019, 03:30 PM UTC
Duration
7h 43m
Detected by Pingoru
Nov 13, 2019, 07:46 AM UTC

Affected components

oasis.proquest.com

Update timeline

  1. investigating Nov 13, 2019, 07:46 AM UTC

    Currently, a system issue is affecting access to oasis.proquest.com. Our engineers are working quickly to fix the issue, and we'll update you as soon as we know more.

  2. identified Nov 13, 2019, 10:23 AM UTC

    We've identified the issue affecting oasis.proquest.com and expect access to resume shortly. Thank you for your continued patience.

  3. monitoring Nov 13, 2019, 02:08 PM UTC

    We are continuing to work on resolving the issue affecting oasis.proquest.com. Thank you for your continued patience.

  4. resolved Nov 13, 2019, 03:30 PM UTC

    Good news - the issue affecting access to oasis.proquest.com has been resolved, and access has resumed.