ProQuest incident

EBOOK CENTRAL20191113070740

Minor Resolved View vendor source →

ProQuest experienced a minor incident on November 13, 2019 affecting Ebook Central, lasting 7h 26m. The incident has been resolved; the full update timeline is below.

Started
Nov 13, 2019, 07:50 AM UTC
Resolved
Nov 13, 2019, 03:17 PM UTC
Duration
7h 26m
Detected by Pingoru
Nov 13, 2019, 07:50 AM UTC

Affected components

Ebook Central

Update timeline

  1. investigating Nov 13, 2019, 07:50 AM UTC

    Currently, a system issue is affecting the performance of Search on Ebook Central. Our engineers are working quickly to fix the issue, and we'll update you as soon as we know more.

  2. identified Nov 13, 2019, 02:11 PM UTC

    We've identified the issue affecting the performance of Search on Ebook Central and expect to resolve it shortly. Thank you for your continued patience.

  3. resolved Nov 13, 2019, 03:05 PM UTC

    Good news - the issue affecting the performance of Search on Ebook Central has been resolved, and the product is operating normally.

  4. monitoring Nov 13, 2019, 03:05 PM UTC

    We are continuing to work on resolving the issue affecting the performance of Search on Ebook Central. Thank you for your continued patience.

  5. resolved Nov 13, 2019, 03:12 PM UTC

    Good news - the issue affecting the performance of Search on Ebook Central has been resolved, and the product is operating normally.

  6. resolved Nov 13, 2019, 03:13 PM UTC

    Good news - the issue affecting the performance of Search on Ebook Central has been resolved, and the product is operating normally.

  7. resolved Nov 13, 2019, 03:15 PM UTC

    Good news - the issue affecting the performance of Search on Ebook Central has been resolved, and the product is operating normally.

  8. resolved Nov 13, 2019, 03:16 PM UTC

    Good news - the issue affecting the performance of Search on Ebook Central has been resolved, and the product is operating normally.

  9. resolved Nov 13, 2019, 03:17 PM UTC

    Good news - the issue affecting the performance of Search on Ebook Central has been resolved, and the product is operating normally.