ProQuest experienced a minor incident on November 13, 2019 affecting www.proquest.com, lasting 3h 12m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 13, 2019, 11:56 AM UTC
Currently, a system issue is affecting the performance of viewing ebooks on search.proquest.com. Our engineers are working quickly to fix the issue, and we'll update you as soon as we know more.
- investigating Nov 13, 2019, 11:57 AM UTC
Currently, a system issue is affecting the performance of viewing ebooks on search.proquest.com. Our engineers are working quickly to fix the issue, and we'll update you as soon as we know more.
- investigating Nov 13, 2019, 11:58 AM UTC
Currently, a system issue is affecting the performance of viewing ebooks on search.proquest.com. Our engineers are working quickly to fix the issue, and we'll update you as soon as we know more.
- investigating Nov 13, 2019, 11:59 AM UTC
Currently, a system issue is affecting the performance of viewing ebooks on search.proquest.com. Our engineers are working quickly to fix the issue, and we'll update you as soon as we know more.
- investigating Nov 13, 2019, 12:01 PM UTC
Currently, a system issue is affecting the performance of viewing ebooks on search.proquest.com. Our engineers are working quickly to fix the issue, and we'll update you as soon as we know more.
- investigating Nov 13, 2019, 12:02 PM UTC
Currently, a system issue is affecting the performance of viewing ebooks on search.proquest.com. Our engineers are working quickly to fix the issue, and we'll update you as soon as we know more.
- investigating Nov 13, 2019, 12:04 PM UTC
Currently, a system issue is affecting the performance of viewing ebooks on search.proquest.com. Our engineers are working quickly to fix the issue, and we'll update you as soon as we know more.
- identified Nov 13, 2019, 01:55 PM UTC
We've identified the issue affecting the performance of viewing ebooks on search.proquest.com and expect to resolve it shortly. Thank you for your continued patience.
- identified Nov 13, 2019, 01:56 PM UTC
We've identified the issue affecting the performance of viewing ebooks on search.proquest.com and expect to resolve it shortly. Thank you for your continued patience.
- monitoring Nov 13, 2019, 03:08 PM UTC
We are continuing to work on resolving the issue affecting the performance of viewing ebooks on search.proquest.com. Thank you for your continued patience.
- resolved Nov 13, 2019, 03:09 PM UTC
Good news - the issue affecting the performance of viewing ebooks on search.proquest.com has been resolved, and the product is operating normally.