ProQuest experienced a minor incident on November 13, 2019 affecting Ebook Central, lasting 3h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 13, 2019, 12:10 PM UTC
Currently, a system issue is affecting access to Ebook Central. Our engineers are working quickly to fix the issue, and we'll update you as soon as we know more.
- investigating Nov 13, 2019, 12:11 PM UTC
Currently, a system issue is affecting access to Ebook Central. Our engineers are working quickly to fix the issue, and we'll update you as soon as we know more.
- investigating Nov 13, 2019, 12:12 PM UTC
Currently, a system issue is affecting access to Ebook Central. Our engineers are working quickly to fix the issue, and we'll update you as soon as we know more.
- investigating Nov 13, 2019, 12:13 PM UTC
Currently, a system issue is affecting access to Ebook Central. Our engineers are working quickly to fix the issue, and we'll update you as soon as we know more.
- investigating Nov 13, 2019, 12:14 PM UTC
Currently, a system issue is affecting access to Ebook Central. Our engineers are working quickly to fix the issue, and we'll update you as soon as we know more.
- investigating Nov 13, 2019, 12:16 PM UTC
Currently, a system issue is affecting access to Ebook Central. Our engineers are working quickly to fix the issue, and we'll update you as soon as we know more.
- identified Nov 13, 2019, 02:16 PM UTC
We've identified the issue affecting Ebook Central and expect access to resume shortly. Thank you for your continued patience.
- monitoring Nov 13, 2019, 03:06 PM UTC
We are continuing to work on resolving the issue affecting Ebook Central. Thank you for your continued patience.
- resolved Nov 13, 2019, 03:25 PM UTC
Good news - the issue affecting access to Ebook Central has been resolved, and access has resumed.