ProQuest incident

SEARCH.PROQUEST.COM20200130111147

Minor Resolved View vendor source →

ProQuest experienced a minor incident on January 30, 2020 affecting www.proquest.com, lasting 35m. The incident has been resolved; the full update timeline is below.

Started
Jan 30, 2020, 04:24 PM UTC
Resolved
Jan 30, 2020, 05:00 PM UTC
Duration
35m
Detected by Pingoru
Jan 30, 2020, 04:24 PM UTC

Affected components

www.proquest.com

Update timeline

  1. investigating Jan 30, 2020, 04:24 PM UTC

    Currently, a system issue is affecting the performance of search.proquest.com. Our engineers are working quickly to fix the issue, and we'll update you as soon as we know more.

  2. identified Jan 30, 2020, 04:28 PM UTC

    We've identified the issue affecting the performance of search.proquest.com and expect to resolve it shortly. Thank you for your continued patience.

  3. monitoring Jan 30, 2020, 04:57 PM UTC

    We are continuing to work on resolving the issue affecting the performance of search.proquest.com. Thank you for your continued patience.

  4. resolved Jan 30, 2020, 05:00 PM UTC

    Good news - the issue affecting the performance of search.proquest.com has been resolved, and the product is operating normally.