ProQuest incident

SEARCH.PROQUEST.COM20200211090948

Minor Resolved View vendor source →

ProQuest experienced a minor incident on February 11, 2020 affecting www.proquest.com, lasting 47m. The incident has been resolved; the full update timeline is below.

Started
Feb 11, 2020, 02:51 PM UTC
Resolved
Feb 11, 2020, 03:39 PM UTC
Duration
47m
Detected by Pingoru
Feb 11, 2020, 02:51 PM UTC

Affected components

www.proquest.com

Update timeline

  1. investigating Feb 11, 2020, 02:51 PM UTC

    Currently, a system issue is affecting the performance of viewing some videos on search.proquest.com. Our engineers are working quickly to fix the issue, and we'll update you as soon as we know more.

  2. identified Feb 11, 2020, 02:53 PM UTC

    We've identified the issue affecting the performance of viewing some videos on search.proquest.com and expect to resolve it shortly. Thank you for your continued patience.

  3. resolved Feb 11, 2020, 03:39 PM UTC

    Good news - the issue affecting the performance of viewing some videos on search.proquest.com has been resolved, and the product is operating normally.