ProQuest incident

EBOOK CENTRAL20200224170534

Minor Resolved View vendor source →

ProQuest experienced a minor incident on February 24, 2020 affecting Ebook Central, lasting 1h 32m. The incident has been resolved; the full update timeline is below.

Started
Feb 24, 2020, 10:16 PM UTC
Resolved
Feb 24, 2020, 11:49 PM UTC
Duration
1h 32m
Detected by Pingoru
Feb 24, 2020, 10:16 PM UTC

Affected components

Ebook Central

Update timeline

  1. investigating Feb 24, 2020, 10:16 PM UTC

    Currently, a system issue is affecting the performance of Authentication and Single-Sign-On on Ebook Central. Our engineers are working quickly to fix the issue, and we'll update you as soon as we know more.

  2. identified Feb 24, 2020, 11:48 PM UTC

    We've identified the issue affecting the performance of Authentication and Single-Sign-On on Ebook Central and expect to resolve it shortly. Thank you for your continued patience.

  3. resolved Feb 24, 2020, 11:49 PM UTC

    Good news - the issue affecting the performance of Authentication and Single-Sign-On on Ebook Central has been resolved, and the product is operating normally.