ProQuest experienced a minor incident on April 20, 2020 affecting www.proquest.com, lasting 4h 3m. The incident has been resolved; the full update timeline is below.
Affected components
www.proquest.com
Update timeline
- investigating Apr 20, 2020, 07:15 PM UTC
Currently, a system issue is affecting the performance of some access methods on search.proquest.com. Our engineers are working quickly to fix the issue, and we'll update you as soon as we know more.
- identified Apr 20, 2020, 11:16 PM UTC
We've identified the issue affecting the performance of some access methods on search.proquest.com and expect to resolve it shortly. Thank you for your continued patience.
- resolved Apr 20, 2020, 11:20 PM UTC
Good news - the issue affecting the performance of some access methods on search.proquest.com has been resolved, and the product is operating normally.