ProQuest incident

EBOOK CENTRAL20200626160000

Minor Resolved View vendor source →

ProQuest experienced a minor incident on June 26, 2020 affecting Ebook Central, lasting 9h 9m. The incident has been resolved; the full update timeline is below.

Started
Jun 26, 2020, 04:00 PM UTC
Resolved
Jun 27, 2020, 01:09 AM UTC
Duration
9h 9m
Detected by Pingoru
Jun 26, 2020, 04:00 PM UTC

Affected components

Ebook Central

Update timeline

  1. investigating Jun 26, 2020, 04:00 PM UTC

    Currently, a system issue is affecting the performance of Reader on Ebook Central. Our engineers are working quickly to fix the issue, and we'll update you as soon as we know more.

  2. identified Jun 26, 2020, 09:56 PM UTC

    We've identified the issue affecting the performance of Reader on Ebook Central and expect to resolve it shortly. Thank you for your continued patience.

  3. monitoring Jun 26, 2020, 10:53 PM UTC

    We are continuing to work on resolving the issue affecting the performance of Reader on Ebook Central. Thank you for your continued patience.

  4. monitoring Jun 27, 2020, 12:15 AM UTC

    We are continuing to work on resolving the issue affecting the performance of Reader on Ebook Central. Thank you for your continued patience.

  5. resolved Jun 27, 2020, 12:57 AM UTC

    Good news - the issue affecting the performance of Reader on Ebook Central has been resolved, and the product is operating normally.

  6. resolved Jun 27, 2020, 01:09 AM UTC

    Good news - the issue affecting the performance of Reader on Ebook Central has been resolved, and the product is operating normally.